Order

Online using a bank card

What you need to do:

1) Add items to shopping cart; then open your shopping cart to start the procedure of order processing;

2) When in your shopping cart, check if you picked the necessary items and their quantity. At this stage, you can delete items or modify the order before its processing. Upon checking, click “Place an order”;

3) Fill all the necessary fields and click “Verify an order”.

4) bePaid

5) Number of your order and sum of payment will be shown on a payment page. To pay for your order, you should enter card information and verify the payment by clicking “Pay”.

If you card supports 3-D Secure technology, the system will offer you to undergo a standard minute-long procedure to verify the card owner on the page of your bank (bank that issued your card).

Please keep in mind that after making payment verification will be sent to your email. We kindly ask you to save payment information..

We accept payments with the following bank cards: Visa, Visa Electron, MasterCard, Maestro, Belkart.

Payments with bank cards are processed using the system of e-payments bePaid. The processing page of the system bePaid corresponds to all the requirements for safe data transfer (PCI DSS Level 1). Any confidential information is stored encrypted and is optimally resistant to hacking. The access to authorization pages is made using the protocol providing safe online data transfer (SSL/TLS).

Refund is made to a card that was previously used for making payment. Refund period is 1 to 30 days from making a refund by the Seller.

Terms of refund are as follows:

https://simurgpublishing.by/customer/#return

Delivery options:

• Within the town Kalinkovichi – by courier;
• Within the Republic of Belarus and to other countriesby post (according to their fees)

Pick-up is available at the address: Republic of Belarus, Gomel region,
Kalinkovichi, 59B Pionerskaya St. off. 2

1. Digital items purchased by the Customer are subject to refund or replacement, in case if items were invalid since purchase. Replacement request is accepted not later than 24 hours after purchase.

2. Sale returns are not made. This means that upon purchase of items you may not request refund, replace with other items, and similar actions regarding transfer of the sold items back to our ownership.

3. Refund for sold items (whether these appear invalid or by any other reasons) is only made if we cannot provide a replacement that would correspond to the initially purchased items, based on the description on item page.